How to Win Friends and Influence People(Over 16 million copies sold)

EIGHT THINGS THIS BOOK WILL HELP YOU ACHIEVE* Get out of a mental rut, think new thoughts, acquire new visions, discover new ambitions. * Make friends quickly and easily. * Increase your popularity. * Win people to your way of thinking. * Increase your influence, your prestige, your ability to get things done. * Handle complaints, avoid arguments, keep your human contacts smooth and pleasant. * Become a better speaker, a more entertaining conversationalist. * Arouse enthusiasm among your associates. * This book has done all these things for more than ten million readers in thirty-six languages. CONTENTS Preface to revised edition – xi How this book was written - and why – xiii Nine suggestions on how to get the most out of this book – XX PART ONE: FUNDAMENTAL TECHNIOUES IN HANDLING PEOPLE 1 ‘If You Want to Gather Honey, Don't Kick Over the Beehive' – 3 2 The Big Secret of Dealing with People – 18 3 ‘He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way' – 32 PART TWO: SIX WAYS TO MAKE PEOPLE LIKE YOU 1 Do This and You'll Be Welcome Anywhere – 55 2 A Simple Way to Make a Good First Impression – 69 3 If You Don't Do This, You Are Headed for Trouble – 78 4 An Easy Way to Become a Good Conversationalist – 88 5 How to Interest People – 98 6 How to Make People Like You Instantly – 103 PART THREE: HOW TO WIN PEOPLE TO YOUR WAY OF THINKING 1 You Can't Win an Argument – 119 2 A Sure Way of Making Enemies - and How to Avoid It – 127 3 If You're Wrong, Admit It – 140 4 A Drop of Honey – 149 5 The Secret of Socrates – 158 6 The Safety Valve in Handling Complaints – 164 7 How to Get Cooperation – 169 8 A Formula That Will Work Wonders for You – 175 9 What Everybody Wants – 181 10 An Appeal That Everybody Likes – 190 11 The Movies Do It. TV Does It. Why Don't You Do It? – 196 12 When Nothing Else Works, Try This – 201 PART FOUR: BE A LEADER: HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENCE OR AROUSING RESENTMENT 1 If You Must Find Fault, This Is the Way to Begin – 209 2 How to Criticise - and Not Be Hated for It – 216 3 Talk About Your Own Mistakes First – 220 4 No One Likes to Take Orders – 225 5 Let the Other Person Save Face – 228 6 How to Spur People On to Success – 232 7 Give a Dog a Good Name – 238 8 Make the Fault Seem Easy to Correct – 243 9 Making People Glad to Do What You Want – 248 A Shortcut to Distinction Notes – 256 Notes – 269