Modern Management Control System (Paperback)

Modern Management Control Systems: Text & Cases
This book provides materials for a comprehensive course on management control systems (MCS). Mcs are defined broadly to include everything managers do to help ensure that their organisations strategies and plans are carried out, or if conditions warrant, that they are modified.
This book uses the case study method to teach management control systems. Anyone interested in business management can benefit from the decision-making models and case analyses in this text.
Features
Includes 60 cases that students must analyze, then determine the problem as well as a possible resolution. This text simulates actual events that managers face.
Most cases are real—and use the company's real name and describe actual situations. A majority of cases are of recent vintage and have coverage of the latest MCS topics and issues - i.e. minimizing management myopia, motivating employees to maximize shareholder value, whether or not to use the EVA^™ or Balanced Scorecard approaches. Case selection includes many Harvard cases..
Organized along an intuitive framework that makes the material easier to apply in practice.
Presents a complete chapter on ethical issues.
Contents
THE CONTROL FUNCTION OF MANAGEMENT.
Management and Control.
CONTROL ALTERNATIVES AND THEIR EFFECTS.
Action Controls.
Results Controls.
Personnel and Cultural Controls.
Control Tightness (or Looseness).
Direct and Indirect Control System Costs.
Designing and Evaluating Control Systems.
FINANCIAL RESULTS CONTROL SYSTEMS.
Financial Responsibility Centers.
Planning and Budgeting Systems.
Financial Performance Targets.
Performance-Dependent Rewards (and Punishments).
COMMON PROBLEM AREAS IN FINANCIAL-RESULTS-CONTROL.
Accounting Performance Measures and the Myopia Problem.
Limitations of ROI-Type Performance Measures.
Using Financial Results Controls on the Presence of Uncontrollable Factors.
The Transfer Pricing Problem.
IMPORTANT CONTROL ROLES AND ETHICAL ISSUES.
Controllers, Auditors, and Boards of Directors.
Management Control-Related Ethical Issues and Analyses.
SIGNIFICANT SITUATIONAL INFLUENCES ON MANAGEMENT CONTROL SYSTEMS.
Influences of Uncertainty/Programmability, Diversification Strategy, and Business Strategy on MCSs.
Control in International and Multinational Corporations.
Control in Not-for-Profit Organizations.